Find answers to the most frequently asked questions about Cabaret Carnival here.
In Soho, the club’s doors open at 6pm and the show runs from 7.30pm to 9.15pm.
Booking tickets online is the easiest way. Simply choose the date you would like to attend and click ‘Book Tickets’. You can book tickets right up until the show starts.
Tickets start from £27 (plus fees) and include reserved table seating.
Yes. All tickets are seated, with seating pre-allocated.
All seats are allocated in advance.
Unfortunately not, you can only buy tickets online. Groups of 20 or more can call or email us to receive an invoice which is payable by bank transfer and excludes booking fees.
The booking fee for tickets purchased online is less than 10% of the ticket cost. Group bookings made directly through us carry no booking fee.
You do not need to pick up tickets. You will be sent a confirmation email with an e-ticket and your booking reference number. Simply show your e-ticket or give your booking reference number and name on the door for admission.
We cannot admit anyone under 18 years of age because of license conditions. All customers must be able to provide valid photo ID for entry. We reserve the right to refuse admission if we believe a person is intoxicated and not fit to watch the show.
Yes. Our behaviour policy applies to all customers to ensure that everyone can listen to, and enjoy, the show. Talking or disruptive behaviour, including the use of mobile phones, is not permitted during the performance. Behaviour likely to cause disruption or nuisance may result in those responsible being asked to leave the venue.
We do not take stag parties. Other parties are permitted provided they have read and agreed to our behaviour policy. We ask that all parties respect other members of the audience who are there to enjoy the show.
There is food available at the venue. Artisan pizzas and drinks can be ordered through the online ordering system and brought to you by the table service.
Unfortunately not. Once purchased, tickets cannot be exchanged, refunded or returned as per our Terms and Conditions. If an event is rescheduled or cancelled, you will be notified by phone or email. For rescheduled events, customers will be offered tickets of equivalent value. For cancelled events, customers will be offered tickets to alternative events (subject to availability).
Groups of 20 or more can avoid booking fees by booking directly with us and paying their invoice by bank transfer.
We recommend arriving at the venue no later than 15 minutes before the show starts. Latecomers may denied entry until a suitable break in the show, or refused entry.
No, there is no dress code for the show.
There is no cloakroom available at the Soho venue.
The Phoenix Arts Club is unfortunately not fully wheelchair accessible and does not have step-free access. Because it is an intimate basement venue located in the historic cellars beneath the Phoenix Theatre, navigating physical obstacles is required to enter.
Possibly! Interested acts should send a CV and video to info@cabaretcarnival.co.uk.
